Questions we often hear

On the Costa del Sol between Málaga and Sotogrande, based in Marbella. We plan deployments in other regions of Andalusia and in Austria on request.

Planned flights within a week, damage documentation after storms within 72 hours, depending on weather and permits.

We do not fly in storms, heavy rain or fog. We reschedule to the next weather window and inform you in advance; this costs you nothing.

The FANTM 4TD for inspection, thermography, surveying and security, the FANTM Avata 360 exclusively for promotion and film. Details on the fleet page.

Yes. FANTM is an EU-registered UAS operator, fully insured and GDPR-compliant. We provide proof on request.

As a download package in the agreed formats, with the report as a PDF. On request we hand the data directly to your planner, surveyor or property manager.

No. Our flight plans are geofenced to your property and to lawful airspace. Sensors are oriented within your grounds. Any incidental capture of adjoining properties is avoided by design, and, should it occur, removed before archiving.

You do. Access is governed by role-based permissions and named users only. FANTM operators access footage strictly to conduct or review the mission you have commissioned. Nothing is shared with third parties without your written instruction.

By default, operational recordings are retained for thirty days, then automatically deleted. Longer retention is available on written request, for example, in support of an active investigation, and is documented in your Data Processing Agreement.

Yes. We operate under EASA and Spanish AESA regulation with the appropriate category authorisations. Where a specific site or mission requires additional coordination, a controlled airspace, a coastal zone, a night flight, we obtain it in advance.

At operational altitude our platforms are effectively inaudible from the terrace or the pool. There is no branding, no spectacle, no signage. Most clients report their guests never notice the service is running.

The drone verifies. In the majority of alarm calls, the cause is benign, wildlife, weather, a delivery. A verified false alarm is closed quietly, logged, and never escalated. You are informed only when there is genuinely something to inform you of.